Damaged Joy: Fixing Digital Experience

ผู้เขียน
ไม่มีข้อมูล
สำนักพิมพ์
Taz Lake
วันที่พิมพ์
20190325
ISBN
9781733865609
พื้นที่จดทะเบียน ISBN
เขตภาษาอังกฤษ (ISBN 978-1)

คำอธิบาย

Digital Transformation? But are you doing what is right for your customers?Customers want their service with minimal interruption to their daily lives. Despite your strategy, they know your company at the operational level.And your company is just the worst.Doing the basics right for digital initiatives becomes more difficult as complexity increases, especially where web technology is involved. Fixes and improvements are par for the course. Yet many companies are still surprised by this reality.